In Juneau · 5 hrs
Juneau: Mendenhall Glacier, Waterfall and Whale Watching
- Full refund offered
from $199
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The Mendenhall Glacier trolley tour: a narrated ride from downtown Juneau, about 2 hours at the glacier and Nugget Falls, and back to your ship in time.
Frequently fully booked 6 days in advance
On the side · your trolley ride
The Mendenhall Glacier trolley tour is built for cruise guests. You meet the crew in bright blue hats on the street side of the Goldbelt Tram building on the downtown waterfront, check in and board a trolley for the ride out to the Mendenhall Glacier Recreation Area. The guide narrates the drive, which takes about 30 minutes, so you learn about Juneau and the valley on the way.
At the glacier you have about 2 hours on your own: time for the visitor center, the lookout at Photo Point, the walk to Nugget Falls and the lakeshore. Then the same guide brings you back on the same trolley to the downtown dock area. The whole tour takes 3 hours, starts from $79 and is rated 4.49 from 796 ratings on Viator.
When you book, you give your ship name, docking time and re-boarding time, so the operator can place you on a departure that fits. Cancellation is free up to 24 hours before departure. That is the whole idea of the trolley: no tickets to juggle at bus stops, no walk from the main road, and a guide who keeps an eye on the time for you.
Why this ride
Mendenhall Glacier is a 12-mile drive from downtown Juneau, too far to walk from the ship. Private glacier buses normally take about 30 minutes, against up to 1.5 hours by city bus and on foot. The trolley turns that distance into a relaxed outing with a guide, time on the trails and a fixed ride back.
A shared tour built around cruise ship schedules.
On the side · why this glacier
Most of Alaska's great glaciers are seen from a ship's rail or a plane window. Mendenhall is different: it sits at the end of a paved road just outside town, and that easy access is why some 700,000 people visit it each year. Few places let you stand in front of a glacier of this size on a morning ashore.
The scale is impressive. The glacier is about half a mile wide, with ice up to 1,800 feet deep, and it flows from the Juneau Icefield, which spreads across 1,500 square miles of mountains. From the lookout you see only the lowest part of that ice, framed by forest, cliffs and a lake scattered with icebergs.
It is also a glacier in motion. Between 1986 and 2024 it pulled back by about a mile and thinned by up to 2,000 feet in places, according to NASA. Standing at the viewpoint, you can see bare rock where ice lay within living memory, which makes the visit far more than a scenic stop.
On the side · what guests say
Of the 796 ratings the trolley tour has collected on Viator, 591 are five stars and 99 are four stars. The remaining 43, 32 and 31 ratings sit at three, two and one star, a normal mix for an outing where the weather and the crowds at the glacier vary from day to day.
Viator does not pass review texts on to sites like this one, so you will not find quoted reviews here, only the star breakdown it publishes. Read the latest reviews of the tour on the booking page before you decide; they tell you more about a specific season than any summary can.
What makes a visit work is mostly within your control: a day with some breaks in the cloud, enough time to walk to Nugget Falls, and realistic expectations about how close the ice is. The trolley takes care of the transport, and the rest is up to the glacier and the sky.
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View tourOn the side · when to come
Travel Juneau names May through October as the best time to visit the glacier, although the area can be reached all year. The cruise season falls in those months, and so do the longest days, the fullest waterfalls and the best chance of salmon and bears at Steep Creek.
From July through September you can watch sockeye salmon spawning in Steep Creek beside the visitor center, and now and then a black bear fishing for them, from raised boardwalks. Early summer brings snow on the peaks and long, bright evenings, while late summer is greener and wetter.
In summer the visitor center charges an entrance fee of $5 for visitors aged 16 and over, from May 1 to September 30. Outside that season the building keeps short hours, but the grounds stay open from 6:00 am to midnight all year.
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On the side · rain and cloud
Juneau is a rainforest town, and it shows in the numbers. In August, NOAA's averages record 257 mm of rain spread over 16 wet days, each bringing 2.5 mm or more. September is the wettest of the cruise months, with 274 mm on average.
Rain does not spoil the glacier. Under low cloud the ice often glows a deeper blue, and Nugget Falls roars after a wet night. What rain does change is comfort, so dress for it and accept that the upper glacier may hide in the clouds while the face across the lake stays in view.
The trolley runs in all weather, which is good news for your plans and a reason to pack properly. July is the mildest month, with an average high of 16.8 °C, so even in midsummer you will want a warm layer at the lake, where cold air flows down off the ice.
Book your ride
Reserve your seat on the trolley and cancel for free up to a day before departure.
On the side · booking terms
Cancellation is free up to 24 hours before departure, which takes the risk out of buying tickets for the trolley tour ahead of your cruise. If your ship's schedule changes or a port day is cancelled, you can drop the booking in good time without paying for a seat you cannot use.
The ticket covers the narrated round trip from the downtown docks and the guide. Hotel pickup is not part of the tour, and gratuities are optional and not included, so bring a little cash if you want to thank the guide. The tour is shared, with up to 42 people on a departure.
Strollers are allowed, infants ride on an adult's lap, service animals are welcome and the tour suits all fitness levels. You get a mobile or paper ticket. Check on the booking page whether the visitor center fee is paid by you on the spot if you plan to go inside the building.
Weather
Juneau's NOAA normals by month: daylight at mid-month, average highs and lows, and the count of wet days.Juneau's NOAA normals by month: daylight at mid-month, average highs and lows, and the count of wet days.
On the side · your photos
The classic photo is from Photo Point, the short trail from the visitor center to a lookout facing the ice across the lake. Travel Juneau reckons the visitor center and that walk take about 90 minutes, so the trolley's time on site leaves room for more. Arrive at the lookout early in your visit, before the crowds from other buses settle in.
Nugget Falls makes the second great picture: a 377-foot waterfall dropping onto the lakeshore, with the glacier beside it. Walk out onto the gravel beach near the falls for a frame that holds both. Bring a cloth for the lens, because the spray reaches further than you expect.
Icebergs drifting near the shore make good foregrounds, and grey days often bring out the blue of the ice. Longer focal lengths pay off here, on a camera or a phone, since the glacier face now stands well back across the water from the main viewpoints.
A shrinking glacier
The glacier retreated by about a mile between 1986 and 2024.
NASA's satellite images show the ice pulling back across the valley and thinning by up to 2,000 feet in places. The visitor center opened in 1962 with a closer view than you get today.
On the side · what to wear
Even in summer the air at Mendenhall Lake is cool, because it flows straight off the ice. Wear layers: a warm top under a waterproof jacket you can open or close as the weather shifts. A hat and light gloves take up no room in a pocket and make a real difference at the lakeshore.
Good shoes matter more than you might think. The paths to Photo Point and Nugget Falls are easy, but the beach near the falls is gravel and often wet. Trainers with some grip are fine; smooth soles and sandals are not. If it has rained, expect puddles and some mud at the edges of the trail.
Keep your phone and camera in a pocket or a dry bag between photos, carry a small bottle of water and leave anything heavy on the ship. The trolley brings you back to the docks, so you do not need to carry supplies for a full day, only what keeps you dry and comfortable for the walk.
The practical part
On the side · the guide
The trolley tour is guided live in English. The guide narrates the drive out and the drive back, pointing out Juneau's landmarks and explaining the valley, the glacier's history and what to look for once you arrive. At the glacier itself you explore on your own.
Your free time works fine even if your English is limited: the visitor center has clear exhibits and signs, the trails are well marked, and the walk to the falls is easy to follow. The guide's commentary is a bonus rather than something you need to keep up with.
The same guide rides out and back with you on the same trolley, which makes the return simple. You know who to look for and where to meet, and the guide knows your group and its schedule, which is reassuring when your ship's departure time is never far from your mind.
At the Goldbelt Tram. The crew waits on the street side of the tram building on the downtown waterfront, under the cables, in bright blue hats.
3 hours in total. About 30 minutes each way and about 2 hours at the glacier area, with the same guide out and back.
From $79. That is the from-price per person on Viator; check live prices for your date.
Yes, for free. Cancellation is free up to 24 hours before departure.
Check when booking. In summer the center charges $5 for ages 16 and over.
Yes, if you keep moving. The 377-foot falls are a moderately easy walk from the visitor center.
Yes. Strollers are allowed and infants ride on an adult's lap; the tour suits all fitness levels.
The tour is built for that. You give your re-boarding time when you book, and the same trolley brings you back to the docks.
Yes, by bus or car. The city bus costs $2 for an adult and stops 1.5 miles from the visitor center.
The tour still runs. It operates in all weather; bring a rain jacket, because Juneau sees frequent rain in late summer.
On the side · on your own
You can visit the glacier on your own, and it is good to know the alternative. The city bus costs $2 for an adult, paid in cash, and stops at Dredge Lake Road, 1.5 miles (2.4 km) from the visitor center on a flat paved path. The one-way trip can take up to 1.5 hours including the walk.
With a car, take Egan Drive and Mendenhall Loop Road to Glacier Spur Road, which ends at the visitor center, where parking is free. Both routes suit travelers with a long day in port or a night in Juneau, and both leave you to watch the clock yourself.
On a short port call the trolley usually wins: it costs more than the bus but gives you time at the glacier instead of time at bus stops. Our guide to getting there compares every option in detail, including taxis and the glacier and whale combinations.
Book with free cancellation included →Book now
The figure comes live from GetYourGuide and Viator, untouched on its way to this page; no one here writes prices in.
Frequently fully booked 6 days in advance
On the side · is it for you
The trolley suits cruise guests on a short port call, families with children, older travelers and anyone who wants the classic glacier visit without planning bus routes. It suits less well hikers who want the East Glacier Loop, which takes 2 to 3 hours on its own, or travelers who want to stand on the ice.
Be realistic about the ice. The glacier face stands back across the lake from the visitor center, and it is expected to be out of view from there by 2050. You see it clearly today, but you will not touch it on this tour; for that you need a guided ice adventure.
Expect company in summer, when several ships are in port and some 700,000 visitors a year pass through. Go with time to walk to the falls, dress for rain and enjoy the view across the lake, and the trolley gives you one of the best mornings Juneau has to offer.
The rating
Very good
4.5
796 reviews, verified by Viator
The bars show all 796 ratings this tour has on Viator, which together average 4.5.
Before you go
Should your port day change, a free cancellation stays possible until 24 hours ahead of departure. Live times and prices are on Viator.
Frequently fully booked 6 days in advance